Bizzmee Privacy Policy
This Privacy Policy explains how Bizzmee collects, uses, shares, retains, and protects personal information when you use the Bizzmee mobile app, website, and related services.
Bizzmee includes multiple local-service features, including Jobs, Bizzmee Eats, Delivery, Taxi, Price Awareness / Cost Watch, Belize Buy Online, messaging, profiles, notifications, and related account services.
1. Developer and contact information
The app covered by this policy is Bizzmee. For privacy questions, account deletion requests, or data requests, contact us at support@bizzmee.com or through in-app support.
2. Information we collect
We collect information you provide, information created by your use of Bizzmee, and limited technical information needed to operate and secure the service.
Account and profile information
- Name, email address, phone number, authentication identifiers, and sign-in details.
- Profile information such as photos, biography, skills, service preferences, verification status, and ratings.
- Account settings, role selections, privacy settings, and notification preferences.
Jobs and marketplace activity
- Job posts, applications, offers, negotiations, job status, completion history, and ratings.
- Messages, attachments, photos, videos, and other content you choose to send or upload.
Bizzmee Eats, Delivery, Taxi, and Belize Buy Online
- Restaurant, vendor, driver, runner, seller, buyer, storefront, menu, listing, request, order, ride, delivery, QR, favorite, and availability information.
- Pickup, drop-off, service-area, public listing, map pin, and trip or request status information.
- Contact preferences and contact details used to connect customers, vendors, drivers, runners, sellers, and buyers.
Price Awareness / Cost Watch
- Product, store, area, price, basket, catalog, report, photo, and moderation information submitted or viewed through Price Awareness features.
- Internal audit information connected with submissions so we can prevent abuse, correct errors, and keep public pricing information reliable.
Location data
- Approximate or precise location used for nearby jobs, pickup and drop-off points, maps, service discovery, delivery, taxi, and location-based app features.
- Drivers, runners, and service providers who choose to go online may use live or background location where enabled so Bizzmee can support availability, active request progress, and safety features.
Device, diagnostics, and permissions
- Device identifiers such as push notification tokens, app version, operating system version, crash information, diagnostic logs, and reliability signals.
- Permission-protected data only when needed for a feature, such as camera, microphone, media library, notifications, and location.
Bizzmee does not process payment cards in the app and does not store card details. Payments, when applicable, are arranged outside the app or handled by the parties involved.
3. How we use information
- Create, authenticate, and manage accounts and profiles.
- Operate Jobs, Eats, Delivery, Taxi, Price Awareness / Cost Watch, Belize Buy Online, messaging, notifications, and related services.
- Connect users with other users, vendors, customers, drivers, runners, sellers, and buyers based on the feature being used.
- Show nearby services, public listings, pickup/drop-off options, maps, active trip or request progress, and availability.
- Send service notifications, account notices, safety messages, and support communications.
- Moderate content, investigate reports, prevent fraud or abuse, enforce policies, and protect users.
- Improve reliability, diagnose crashes, measure performance, and maintain security.
- Comply with legal obligations and respond to lawful requests.
4. How information is shared
We share information only when needed to operate Bizzmee or when legally required.
- With other users when you use public or shared features, such as profiles, job posts, applications, messages, rides, deliveries, storefronts, listings, ratings, QR pages, and Price Awareness submissions.
- With vendors, customers, drivers, runners, sellers, buyers, or service providers as needed to complete the request or interaction you start.
- With technology providers that help us host, secure, monitor, and operate the app, including cloud hosting, databases, storage, authentication, crash reporting, push notifications, and app delivery services.
- With authorities, legal advisors, or safety partners when required by law or necessary to protect rights, safety, users, or the service.
We do not sell personal information.
5. Location data
Bizzmee uses location to power nearby jobs, taxi and delivery requests, pickup and drop-off selection, service discovery, maps, active request progress, and public listings where applicable.
Drivers, runners, and service providers may choose to go online. When they do, location may be used while the app is open or, where the user has enabled it, while the app is in the background so customers can see availability or request progress. You can control location permission through your device settings. If location permission is disabled, location-based features may not work.
6. Permissions and user controls
- Location permission supports nearby results, pickup/drop-off selection, maps, driver or runner availability, and active request progress.
- Camera permission supports QR scanning, photos, profile images, listings, storefronts, and related uploads.
- Microphone permission supports media capture when you choose to record or upload content.
- Media library permission supports selecting photos, videos, or files you choose to upload.
- Notification permission supports job, ride, delivery, Eats, message, account, and safety alerts.
You can change permissions at any time in your device settings.
7. Data retention
We keep information for as long as needed to provide Bizzmee, maintain safety and security, comply with legal obligations, resolve disputes, and enforce our terms. Retention periods depend on the type of data and the reason we keep it.
If you request account deletion, your account enters a deletion pending period, currently 30 days, so you can cancel the request if it was made by mistake. After the pending period, we delete or anonymize personal account data unless retention is required for legal, security, anti-abuse, dispute, or operational reasons.
8. Account and data deletion
You can request account deletion directly in the Bizzmee app:
- Open Bizzmee and sign in to the account you want to delete.
- Go to Settings, then Privacy & Security.
- Open More Controls, then select Account Lifecycle.
- Tap Continue to deletion request and confirm.
If you cannot access the app, email support@bizzmee.com from the email address tied to your account, or include that account email in your request so we can verify ownership and help with deletion.
After final deletion, some limited records may be retained for legal, fraud-prevention, security, dispute-resolution, or operational integrity reasons. Examples include minimal deletion audit logs, transaction or request records needed to preserve another user's records, de-identified analytics, and records required by law.
9. Security
We use administrative, technical, and organizational safeguards to protect personal information. This includes access controls, secure transmission where available, and monitoring for abuse or reliability issues. No system is completely secure, but we work to improve protection over time.
10. Children's privacy
Bizzmee is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we collected personal information from a child under 13, we will take steps to delete it.
11. Changes to this policy
We may update this policy from time to time. Material changes will be posted in the app, on our website, or through another reasonable notice method.
12. Contact
For privacy questions, data requests, or account deletion help, contact support@bizzmee.com.